Browsing by Study Area "Business and Tourism"
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Effects of gamification mechanisms on the behaviour of bank customers using credit cards
(2022)RESEARCH QUESTIONS • Which gamification elements are most desired among credit card users in the banking context? • Is there a significant relationship between gamification and customer engagement, satisfaction, and ... -
Impact of emotional intelligence on employee’s job performance and job satisfaction in the aged care industry
(2022)The purpose of this research was to explore emotional intelligence, as defined by Mayer & Salovey (1997, p.3), being “the ability to perceive one's own and others' emotions, ability to understand, manage and use of emotions”, ... -
Psychological impacts of COVID-19 on Indian immigrants working in the retail industry of Auckland, New Zealand, and their job performance
(2022)RESEARCH QUESTIONS 1) What are the potential psychological impacts of COVID-19 on the lives of Indian immigrants working in the retail industry and their job performance? 2) What are the potential psychological impacts ...
