Browsing by Author "Tachiwona, Garikai"
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The balanced scorecard in a New Zealand organisation : empirical evidence of change in their performance culture
Du Plessis, Andries; Tachiwona, Garikai (World Business Institute, 2016-09)The balanced scorecard, if used correctly by managers could be used to transform low performing information technology service teams into highly productive and profitable units that meet customer service expectations. Two ... -
Understanding the potential of the balanced scorecard to drive a high performance culture in a New Zealand information technology organization: An exploratory study
Tachiwona, Garikai (2012)This research is an exploratory study into the transformation of a low performance business unit, in a large information technology service organization within New Zealand, into a high performance team by means of the ...