dc.contributor.author | Aliakbarlou, Sadegh | |
dc.date.accessioned | 2021-01-19T01:39:52Z | |
dc.date.available | 2021-01-19T01:39:52Z | |
dc.date.issued | 2017-10 | |
dc.identifier.uri | https://hdl.handle.net/10652/5050 | |
dc.description.abstract | To improve the delivery of construction services, it is important to understand client values. The research aims to capture construction client values. To help achieve this, a systematic literature review was used. The research identifies a knowledge gap in current construction literature and provides a research direction to address the identified gap. As a theoretical contribution to the existing body of knowledge in the construction management domain, this paper focuses on a concept that can help in managing the relationships and the service transactions between clients and service providers. This theoretical work provides an essential basis for satisfying client values | en_NZ |
dc.language.iso | en | en_NZ |
dc.publisher | New Zealand Built Environment Research Symposium (NZBERS) | en_NZ |
dc.rights | All rights reserved | en_NZ |
dc.subject | New Zealand | en_NZ |
dc.subject | construction industry | en_NZ |
dc.subject | construction services | en_NZ |
dc.subject | procurement | en_NZ |
dc.subject | clients | en_NZ |
dc.subject | customers | en_NZ |
dc.subject | business strategies | en_NZ |
dc.subject | customer orientation | en_NZ |
dc.title | Capturing construction client values | en_NZ |
dc.type | Conference Contribution - Paper in Published Proceedings | en_NZ |
dc.date.updated | 2021-01-13T13:30:09Z | |
dc.subject.marsden | 120201 Building Construction Management and Project Planning | en_NZ |
dc.subject.marsden | 150503 Marketing Management (incl. Strategy and Customer Relations) | en_NZ |
dc.identifier.bibliographicCitation | Aliakbarlou, S. (2017). Capturing construction client values. Advancing collaborative built environment research and practice in New Zealand (pp. 98-99). Proceedings of the 5th New Zealand Built Environment Research Symposium (NZBERS) | en_NZ |
unitec.publication.spage | 98 | en_NZ |
unitec.publication.lpage | 99 | en_NZ |
unitec.publication.title | Proceedings of the NZBERS 2017 | en_NZ |
unitec.conference.title | 5th Annual NZBERS conference. (2017) Advancing collaborative built environment research and practice in New Zealand | en_NZ |
unitec.conference.org | New Zealand Built Environment Research Symposium (NZBERS) | en_NZ |
unitec.conference.location | Auckland, New Zealand | en_NZ |
unitec.conference.sdate | 2017-10-17 | |
unitec.conference.edate | 2017-10-18 | |
unitec.peerreviewed | yes | en_NZ |
dc.contributor.affiliation | Unitec Institute of Technology | en_NZ |
unitec.identifier.roms | 65010 | en_NZ |
unitec.publication.place | 2017 | en_NZ |
unitec.institution.studyarea | Construction + Engineering | |