Identification and prevention of banking fraud and scams in New Zealand
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Citation:Babenkov, E. (2022). Identification and prevention of banking fraud and scams in New Zealand. (Unpublished document submitted in partial fulfilment of the requirements for the degree of Master of Applied Management). Otago Polytechnic, New Zealand. https://doi.org/10.34074/thes.5607
Permanent link to Research Bank record:https://hdl.handle.net/10652/5607
RESEARCH QUESTIONS 1. To identify the forms of banking fraud and scams in New Zealand 2. To examine the Government and financial institution's response to the prevention and control of bank fraud in New Zealand, what has been done and what else could have been done 3. Create a simple set of rules and guidelines for New Zealanders to avoid falling victim to modern banking fraud and scams ABSTRACT The aim of this research is to investigate banking fraud in New Zealand and create a simple set of rules and guidelines for New Zealanders to avoid falling victim to modern banking fraud or scam. In addition, the study will help to understand technological aspects and forms of bank fraud and scams in New Zealand. Moreover, the research will examine NZ government’s and financial institutions’ response in the prevention and control of bank fraud including what has been done until now and what else could be done in future. This research will focus on credit card transactions fraud (ATM, card presence, and card no presence), online banking fraud (digital fraud via mobile or computer), and scams in New Zealand. This research will build on existing research on card fraud and online transactions around the world. I will also focus on the current realities of the banking industry in New Zealand to understand different techniques that criminals use to mislead a potential victim and commit a crime. Moreover, an in-depth study of the proposed approaches to prevent banking fraud and scams will be conducted. Furthermore, how the government and its agencies (Financial Intelligence Unit and Reserve Bank) can help mitigate the risk of financial crime will be investigated. This research will benefit the New Zealand Government and its agencies, citizens, students, corporate managers, various financial and non-financial institutions, and academics who want to learn more about fraud, in particular about ways to detect and mitigate the risk of fraud.
Keywords:New Zealand, banks, financial services industry, banking fraud, scams, consumer protection, fraud investigation, fraud prevention, financial crime
ANZSRC Field of Research:350299 Banking, finance and investment not elsewhere classified, 440216 Technology, crime and surveillance
Degree:Master of Applied Management, Otago Polytechnic
Supervisors:Mehdipour, Farhad; Saimei, Saba
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